Agent Setup

YOU WILL NEED THE FOLLOWING PROGRAMS ON YOUR LAPTOP

**IMPORTANT** DOWNLOAD GOOGLE CHROME FIRST

1. GOOGLE CHROME –> HTTPS://WWW.GOOGLE.COM/CHROME/

AFTER CHROME IS INSTALLED COME BACK TO THIS PAGE USING GOOGLE CHROME

NOW INSTALL LINKS 2 THRU 3 WITHIN GOOGLE CHROME

2. ANYDESK –> ANYDESK

3. GOOGLE HANGOUTS APP –>  GOOGLE HANGOUTS APP

WITHIN GOOGLE CHROME CLICK ON EACH OF THE FOLLOWING LINKS BELOW

EACH LINK WILL OPEN IN A NEW TAB. ONCE IT OPENS BOOKMARK IT TO THE BOOKMARK-BAR

https://215990.tcplusondemand.com/app/webclock/#/EmployeeLogOn/215990/1

If you are on a Jobcase Campaign Use the Links Below

HTTPS://CCJOBCASE.YTEL.COM/

https://jobcase.onelogin.com/login

If you are on a Callcore Campaign Use the Link Below

HTTPS://CALLCOREMEDIA.YTEL.COM/